Your borrowers want speed, accuracy, convenience and security. The E-Care and Lending Call Center allow you to affordably outsource some of your most expensive lending operations, offer state-of-the-art support and assistance to your online borrowers and expand your service hours. All of FIData's instant lending services can be implemented separately or as a complete customized solution!

Instant Loan Decisions
Your borrowers are approved in seconds or are referred to the loan officer of your choice.

Lending Round-the-Clock
Customized help desk assistance and live online chat – offer 24/7 loan decisioning online, by phone, and/or fax through our Lending Call Center.

Call Center Convenience
Improve overall borrower service and extend instant loan approval to non-computer users. The Call Center offers service by phone, fax, e-mail and even online chat. Get personalized help when you need it

Full-time or Part-time
The Call Center works like an out-sourced loan staff to assist you and your institution 24/7 or only during heavy work periods. Maintain quick turn-around time on loan requests, manage your daily workload efficiently and add extended support during overflow periods.

Everything In-Between
You choose the level of Call Center help to fit your service needs and goals, day or night, part-time or full-time, and you pay only for the level of support you use.